• Attend to all patients’ inquiries, either through call-in or walk-in, promptly and courteously.
• To register patients, either for an appointment or walk-in treatment.
• Upon completion of consultation and treatment, to discharge patients by dispensing medication, collecting accurate payment, and scheduling of next appointments.
• To collect payment accurately, either by cash, nets, cheques, or credit cards.
• To enter every consultation and treatment fee as well as sales of products into the computer accurately.
• To print receipts/tax invoices and medical certificates from the computer.
• To file patients’ treatment cards correctly.
• To maintain the cleanliness and neatness of the clinic at all times.
• To check and receive delivery of clinic’s supplies from Approved Vendor.
• To pack clinic supplies and medications received in the prescribed manner.
• To carry out any other reasonable duties and responsibilities as and when assigned by the Company, the Doctors, Clinic Supervisor(s), or AM of the clinic.

• Assist dental surgeon(s) in all forms of dental treatment.
• Attend to all patients seeking treatments and/or making inquiries at the clinic promptly and courteously.
• Maintain and ensure the cleanliness of the clinic and treatment room.
• Maintain dental equipment and instruments in good working condition.
• Discharge patients by dispensing medication, collecting payment, and scheduling of next appointment.
• Develop X-ray/OPG for assessment of treatment.
• Send, receive and monitor cases that are sent to the dental laboratory.
• Ensure a high standard of infection control

We are seeking individual with high positive energy levels and want to make a difference.  You must be resourceful, creative with excellent people management skills.  You will play a key role in planning, developing, implementing, managing the overall marketing strategy for the company.

Job Description:

• Planned, strategies, executed, and manage marketing campaign for the public, corporate clients, schools, and media for various purposes
• Brainstorm new and creative growth strategies
• Management of corporate clients and loyalty programs
• Handles directed marketing and promotion campaigns of the product and services of Q&M and its subsidiaries through/on ATL, BTL, Digital (SEM, SEO, and GDN), and social media platforms (Facebook, Instagram, TikTok, WeChat, etc).
• Coordinate and maintain various social media accounts and websites of Q & M
• Develop and maintain the marketing budget and expenses by overseeing and tracking its post-campaign performance.
• Provide, present monthly reports to the senior management on the performance of all digital marketing campaigns, and key analysis of corporate sales.
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Collaborate with agencies and other vendor partners
• Collaborate with internal teams to create landing pages and optimize user experience
• Evaluate emerging technologies, provide thought leadership and perspective for adoption where appropriate
• Provide training and guidance to internal digital markets and other marketing positions in the team
• Any other ad hoc projects and duties as assigned.

Job Duties and Responsibilities: 

• Promoting the company's diagnostic tests, including test kits and laboratory services, and introducing new tests to the market by communicating with and converting hospitals/clinics and doctors to prescribe our test utilizing effective selling skills
• Keeping detailed records of all clients' contacts and maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new sales opportunities
• Prepare sales materials in the form of brochures or other hand-outs
• Organise or attend seminars, roadshows and other scientific events to promote the company’s products and services
• Working with medical technologists in addressing clients’ feedback and requests.
• Ensure sales targets are met within a specific time period for the assigned territory
• Implement and execute sales strategies to improve market share and overall business growth
• Ensure consistent sales growth through identifying business opportunities and developing strategic accounts
• Manage existing and build new accounts
• Provide clinical information and benefits of the designated portfolio to medical professionals
• Research on market intelligence, analysis and trends to remain current on industry and customer needs
• Optimize quality of service and contribute to client’s satisfaction
• Represent and build company image in the market as a reliable partner

The Dental Executive Trainee Program is a leadership development program that seeks to groom motivated individuals to take on key positions in clinic operations.

• Prepares a working space in a dental facility for dental procedures.
• Assists dental surgeon(s) in all forms of dental treatment.
• Ensures smooth clinic operation on a day-to-day basis
• Ensure all patients are attended to promptly and courteously.
• Ensure all clinic equipment is in good working condition
• Ensure a high standard of infection control.
• Any ad-hoc duties assigned by Area Manager from time to time basis

Full / Part Time needed at established practices island-wide

• General Dental Practitioner, Endodontist, Orthodontist, Periodontist, Prosthodontist, Paedodontist, Oral Surgeon
• Flexi-working hour
• Attractive remuneration package
• Large patient pool
• Well supported by a team of experienced administrative staff and trained Dental Surgery Assistants