Join Us > Patient Relationship Officer (PRO)

Patient Relationship Officer (PRO)

  • Attend to all patients’ inquiries, either through call-in or walk-in, promptly and courteously.
  • To register patients, either for an appointment or walk-in treatment.
  • Upon completion of consultation and treatment, to discharge patients by dispensing medication, collecting accurate payment, and scheduling of next appointments.
  • To collect payment accurately, either by cash, nets, cheques, or credit cards.
  • To enter every consultation and treatment fee as well as sales of products into the computer accurately.
  • To print receipts/tax invoices and medical certificates from the computer.
  • To file patients’ treatment cards correctly.
  • To maintain the cleanliness and neatness of the clinic at all times.
  • To check and receive delivery of clinic’s supplies from Approved Vendor.
  • To pack clinic supplies and medications received in the prescribed manner.
  • To carry out any other reasonable duties and responsibilities as and when assigned by the Company, the Doctors, Clinic Supervisor(s), or AM of the clinic.
  • Candidate must possess at least a Nitec and above, any field.
  • Required communication skills, Inter-Personal Skills.
  • No work experience required.
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